Licență și înregistrare

Bandizip License Policy How to register Bandizip Bandizip Edition Comparison Bandizip MSE (Microsoft Store Edition) How to receive a receipt Refund Policy How to unregister Bandizip

Caracteristici exclusive ale Bandizip Paid Edition

Cum se folosește Managerul de parole Folosirea uneltei Reparare arhivă Folosirea uneltei Recuperare Parolă How to preview images in an archive with Bandizip How to use Antimalware Scan on Archive

Caracteristici și termeni tehnici

How to zip files with Bandizip How to unzip files with Bandizip Cum se folosește Extrage Aici (Inteligent) Cum să împarți un fișier mare în fișiere mai mici cu Bandizip Folosirea numelor de fișiere Unicode în format ZIP Formatul de arhivă ZIPX Formatul de arhivă 7z ZPAQ archive format Solid Compression Deschiderea fișierelor RAR Deschiderea fișierelor ALZ și EGG Folosirea funcției Trage-și-Lasă Folosirea compresiei Multi-core Folosirea arhivării de mare viteză How to modify an archive without decompression How to open a file in an archive without extraction How to edit a file and save it in an archive directly How to set a password for an archive Cum se criptează numele fișierelor din arhive Cum să mutați fișierele în coșul de reciclare (coș de gunoi) la ștergere How to compress a file even when the file is used by another process How to use Parallel Extraction Expand folder tree automatically Cum să preveniți coruperea datelor printr-un backup sigur Cum se testează o arhivă Cum să copiați informațiile Zone.Identifier pentru protecția împotriva programelor malware How to change the theme color for Bandizip How to export and import Bandizip settings Cum se dezinstalează Bandizip Tipuri de actualizări Parametrii liniei de comandă Setările Bandizip ale parametrilor liniei de comandă Bandizip în Windows 10 pe ARM

Depanare

How to troubleshoot when I can’t register Bandizip Cum să rezolv problemele atunci când nu pot accesa contul de e-mail pe care l-am folosit pentru a cumpăra Bandizip Cum să rezolvați problemele atunci când detectarea automată a paginii de cod nu funcționează corect Cum se rezolvă problema atunci când Bandizip deschide automat fișiere arhivă la descărcarea de pe browser Cum se rezolvă problemele atunci când o pictogramă pentru arhive nu apare corect în Explorer de fișiere How to troubleshoot when the compression or decompression speed is too slow How to troubleshoot when Error 22 occurs and Mac Finder on Catalina can’t extract a ZIP archive Cum să rezolvați problemele atunci când Mac Finder nu poate extrage un fișier ZIP criptat Folosirea unui caracter lingvistic nealfabetic într-o parolă Testarea mai multor arhive How to troubleshoot “The parameter is incorrect.” How to troubleshoot when Bandizip conflicts with Sticky Notes How to troubleshoot when I can’t open an archive in a network mapped drive How to troubleshoot when a split archive can’t be decompressed How to troubleshoot when bdzsfx.x86.sfx is diagnosed as malware How to run Bandizip on Linux using Wine

How to troubleshoot when I can’t register Bandizip

I’ve bought Bandizip license, but I can’t register Bandizip.

Bandizip Professional Edition requires an Internet connection for its registration. The connection is no longer required for using Bandizip after successful registration is made.

If the connection is good but an error still occurs and you cannot register Bandizip, check if you can access the link below.

https://secure.bandisoft.com

If your access is successful, the browser displays the message below.

If you cannot access the link, it means that something is wrong with the secure connection which is required for registration due to other network issues. Try one of the following to solve the problem:

Re-install Bandizip.

Uninstall Bandizip which currently exists on the computer. Download and install the latest version of Bandizip on the official website, and try registration again.

» Download Bandizip

Set the computer clock to the correct time.

If the computer clock is not synchronized correctly, it can cause registration failure. Adjust the clock to the correct time and try again.

Disable the firewall and antivirus software.

A firewall or antivirus software on the system can prevent Bandizip from making the secure connection to the Internet. Disable it for a while or add Bandizip to the list of trusted apps and try again.

Enable TLS on the browser.

If any version of TLS is disabled on the browser, it can cause registration failure. Enable TLS 1.0/1.1/1.2 on the browser as follows and try again.

Open Internet Properties.
Select the Advanced tab.
Enable TLS 1.0/1.1/1.2 as shown below.

Enable the automatic root certificates update.

On Windows, it is normal that root certificates are automatically updated. If the automatic update is disabled due to some reasons and there is no valid certificate on the computer, however, it can cause registration failure. Try the following steps to enable the automatic update.

Since this solution requires the user to modify the system registry directly, it is recommended to make a backup of the current one.

Open the Registry Editor. (Run regedit.exe.)
Go to the following registry key.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\AuthRoot

Set the value below as 0. Since this value does not exist on Windows of the initial state, you can delete it instead.

DisableRootAutoUpdate

Restart your computer and try registration again.

List of error codes

The following is a list of frequent errors and their meanings.

Error Code: 10-0, 0xbad70010-xx

Unable to make a server connection required for registration. Check if you can access https://secure.bandisoft.com and if not, contact your network administrator.

Error Code: 31-xx, 0xbad70031-xx

There is no Internet connection, or a firewall or other security systems block the app from accessing the Internet. Contact your network administrator.

Error Code: 0x331002-0, 331002-0, 0x50cfa-0

Unable to access a HKLM root key. Check if other third-party software on the system is preventing Bandizip from accessing the root key.

Error Code: 331006-0, 333000-0, 331113-0, 0x50cfe-0, 0x514c8-0, 0x50d69-0

The email address or product key (or both) is entered incorrectly during registration. Check that all the information is entered correctly; it is recommended to use copy & paste (Ctrl+C, Ctrl+V) instead of typing it manually.

Error Code: 99-12002, xxxx-12002, 0xbad70099-12002

Caused by a timeout making a connection to the server. Check your firewall.

Error Code: 99-12029, 31-12029, 0xbad70099-12029, 0xbad70031-12029

Unable to make a connection to HTTPS server. Check your firewall or TLS settings.

Error Code: 99-12037, 0xbad70099-12037

No valid root certificate. Enable the automatic root certificates update.

If the error persists, update your Windows with the latest version and restart your computer.

Error Code: 99-12057, 0xbad70099-12057, 0xbad70006-12057

The computer clock is not synchronized correctly. Adjust the clock to the correct time and try again.
If the clock is correct, try the following.

Open Internet Properties.
Select the Advanced tab.
Disable "Check for server certificate revocation."

Error Code: 99-2148098052, 0xbad70099-2148098052

Caused by failure of validating a certificate installed on the system.

Error Code: XX-2148074245

A firewall or other security systems block the app from accessing the Internet. Contact your network administrator.

Error Code: XX-12007

Caused by failure of DNS resolving. Change your DNS server.

Error Code: 0xbad70006-12157, XX-12157

Using an old and incompatible version of TLS.

Open Internet Properties.
Select the Advanced tab.
Enable "Use TLS 1.2."

If you still cannot register Bandizip after all the solutions above, please contact us at Bandizip Forum or apps@bandisoft.com.